Our Mission
Town & Country Veterinary Hospital's mission is to provide the best available and most up to date medical treatment for your pet. We are constantly learning and improving on all areas of animal health care. This mission is our promise to all our clients and their pets: We will provide the absolute best care and services for all of your pet's needs.
Our Service
We are a state of art, full service hospital that provides complete medical, surgical and dental care with the highest level of excellence possible.
Our staff
Our staff consists of veterinary receptionists and veterinary technicians. Our medical staff attends veterinary conferences and meetings which allows us to find better ways to practice veterinary medicine. Extensive training for all our staff members is an ongoing day to day task. Our staff is passionate about giving your pet's the special care and attention they need to live a long happy and healthy life.
Our hospital is a member of AAHA (American Animal Hospital Association) We voluntarily participate in an on-site evaluation by AAHA. We were evaluated on over 800 standards and cover the following areas:
Anesthesia: Methods for assessing anesthetic needs in patients and appropriateness of equipment
Client Service: Communicates well with clients during all aspects of their visit
Contagious Disease: Protocols, processes and facilities to handle contagious diseases and avoid outbreaks
Continuing Education: Continuing education tools and opportunities for staff members
Dentistry: Safe dental procedures that protect both the patient and staff members
Diagnostic Imaging: Adequate equipment to generate quality diagnostic images and utilizes proper procedures and equipment to protect staff members from radiation
Emergency/Urgent Care: Equipment handling and process
Examination Facilities: Properly equipped for thorough examinations
Housekeeping and Maintenance: Cleanliness
Human Resources: Handling of personnel matters
Laboratory: Laboratory services for the prompt diagnosis of patients
Leadership: Leadership's commitment to creating a positive work environment and providing high-quality care
Medical Records: Continuity of care through medical record details
Pain Management: Pain assessment, management and training
Patient Care: Humane and advantageous care to patients during all aspects of their visit
Pharmacy: Proper handling, storing and dispensing of medications
Safety: Safety of environment for patients, clients and team
Surgery: Patient safety in an aseptic environment with appropriate pre- and post-operative considerations